Beyond Messages: Reimagining Customer Service During Customer Service Week

The Significance of Customer Service in Modern Business Every year, organizations around the globe observe a dedicated period to acknowledge the importance of customer service. This time is used to celebrate both customers and the employees who serve them. During this time, companies often send messages of appreciation, post on social media, and distribute gifts…

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Telecel Champions Battle Against Cervical Cancer

Telecel Group’s Initiative to Combat Cervical Cancer in Ghana Telecel Group has taken a significant step in addressing the growing issue of cervical cancer in Ghana by donating advanced diagnostic equipment and pledging free screening services for women at three major hospitals. These hospitals include Korle-Bu Teaching Hospital, Tamale Teaching Hospital, and Sefwi Wiawso Government…

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CAPPA Endorses Health Tax Policy, Urges Higher Sodas Duty

A Step Forward in Nigeria’s Health Financing The Corporate Accountability and Public Participation Africa (CAPPA) has praised the Federal Government’s decision to develop a draft policy that will allocate revenues from excise taxes on alcohol, tobacco, and sugar-sweetened beverages (SSBs) for health financing. This initiative is seen as a crucial opportunity for the President Bola…

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Why Every Nurse and Midwife Needs a Smartphone

Embracing Digital Tools to Elevate the Nursing Profession While browsing through a popular professional platform, I came across a thought-provoking post from a Gen Z emergency care graduate nurse. She shared a unique story about her stethoscope meeting a tripod. This sparked a conversation about how nurses and midwives have traditionally been trained to master…

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A path to recovery: Transparency and accountability in health spending matter

The Health System in Crisis Zimbabwe’s health system is facing a severe crisis that has persisted for years, marked by consistent reports of a deteriorating public health infrastructure. This crisis disproportionately affects marginalized and vulnerable populations, including women and children in rural areas, who are often the most impacted by disasters and pandemics such as…

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